1. Scope of Third-Party Vendors

Third-party vendors may include:

• Product manufacturers and suppliers
• Payment processing providers
• Shipping and logistics companies
• Marketing and advertising partners
• Website and technology service providers
• Analytics and customer support platforms

2. Customer Transactions with Third-Party Vendors

• All purchases are completed through ComfyHome Outlet.
• Customers enter into transactions directly with ComfyHome Outlet.
• Some products may be fulfilled or supplied by approved third-party vendors.
• Additional vendor-specific terms may apply where clearly disclosed.
• ComfyHome Outlet remains responsible for managing customer support, order communication, and issue resolution whenever possible.

3. Vendor Responsibilities

All approved vendors are expected to:

• Comply with applicable UK laws and regulations.
• Maintain product quality and safety standards.
• Provide accurate product information and availability.
• Protect customer data in accordance with applicable privacy laws.
• Cooperate in resolving warranty, replacement, or service issues.

4. Limitation of Liability

• While we carefully evaluate our partners, ComfyHome Outlet cannot guarantee the performance of independent third-party providers.
• Delays or disruptions may occasionally occur.
• Vendor-related issues should be reported to our support team immediately.
• Liability remains subject to applicable consumer protection laws.

5. Returns, Refunds & Warranties

• Products supplied through vendors remain subject to our store policies.
• Eligible returns and refunds are handled through ComfyHome Outlet.
• Warranty claims may require coordination with the original supplier.
• We work with vendors to ensure fair and timely resolutions.

6. Payment & Transactions

• Payments are processed securely through approved payment providers.
• Customers are not billed separately by vendors for standard purchases.
• All order payments are handled through our secure checkout system.
• Transaction security measures are implemented to protect customer information.

7. Transparency & Disclosure

• Vendor-provided products or services may be identified on relevant pages.
• External links may direct users to third-party websites.
• Third-party websites may have separate terms and privacy policies.
• Customers should review those policies before using external services.