1. Warranty Coverage

The warranty covers manufacturing defects related to:

• Materials
• Workmanship
• Functionality under normal use

The warranty does not cover:

• Damage caused by misuse, negligence, or accidents
• Normal wear and tear
• Improper storage or handling
• Unauthorized repairs or modifications

2. Warranty Period

• Standard warranty coverage is 12 months from the purchase date unless otherwise specified.
• Certain products may have different warranty periods as stated on the product page.
• Proof of purchase is required for all warranty claims.

3. How to Make a Warranty Claim

To submit a warranty claim, please provide:

• Your order number
• Date of purchase
• Description of the issue
• Photos or videos showing the defect (if applicable)
• Any supporting documentation

Once received, our support team will review the claim and provide further instructions.

4. Warranty Remedies

Depending on the issue, ComfyHome Outlet may:

• Repair the defective item
• Replace the product with the same or equivalent item
• Provide a full or partial refund where appropriate

Approved warranty remedies are provided without additional charges to the customer.

5. Exclusions

• Damage caused by misuse, abuse, or negligence
• Accidental damage, drops, spills, or natural disasters
• Unauthorized repairs or modifications
• Products purchased from unauthorized sellers
• Claims that do not meet warranty requirements

6. Warranty Shipping

• Customers must follow return instructions provided by our support team.
• Approved warranty returns may qualify for shipping reimbursement.
• Items should be packaged securely to prevent additional damage during transit.

7. Third-Party Manufacturer Warranty

• Some products may be covered by a manufacturer’s warranty.
• We can assist customers in contacting the manufacturer where required.
• Manufacturer warranty terms may override this policy for specific products.
• Customers should review any manufacturer warranty documentation included with their purchase.

8. Limitation of Liability

• ComfyHome Outlet’s responsibility under this Warranty Policy is limited to repair, replacement, or refund of eligible products.
• We are not responsible for indirect or consequential damages.
• Nothing in this policy limits statutory rights provided under UK consumer law.